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Payment & Delivery

 

Payment


We accept Visa, Mastercard, Discover and Paypal.
Delivery is only possible within the continental United States. We do not deliver to Hawaii, Alaska, or the US Territories (ie. Guam, the US Virgin Islands, etc.)
Rest assured that your payment and information will be 100% safe and secure, regardless of which payment method you choose.

Delivery


We offer free delivery and returns on all Emma mattresses within the Continental United States. If for any reason you are not satisfied with your Emma mattress just let us know within 100 nights and we will arrange for pickup through our trusted partners.
All orders are shipped as quickly as possible from the time you place your order. We will contact you via email to provide tracking information and confirmation from our third party courier partners.
as quickly as possible. Our courier partner will contact you before delivery and you will also receive a shipping confirmation via email.
All orders will be dispatched in a timely fashion. Please note that when ordering you will see the estimated delivery time for your order within 1-2 business days via email. If the item is out of stock we will either offer you another delivery date or a complete refund.
In the final step of production the Emma is rolled, vacuum packed, and placed into the Emma box. We make it easy for you to move the the mattress through narrow corridors and doorways.
In case of questions you can always contact us through our chat or by email: support@emma-mattress.com. Learn more about the Emma Mattress here.  
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