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Free Delivery & Returns

We ship the Emma Mattress directly to your home. Our shipping times are short, but this won't cost you anything extra. Shipping is free on all orders. After your new Emma Mattress is rolled and packed in the Emma box it is shipped to you with FedEx. When your mattress is shipped, and you will be able to track its progress.

Bed-in-a-box
It doesn't get any easier

  • 1.

    Unpack

    Remove Emma from the box

  • 2.

    Unroll

    Unroll the mattress onto a flat surface and use scissors to gently cut and remove the plastic.

  • 3.

    Sleep

    Emma needs only a few hours to expand. After it expands to its full size, it is ready to be slept on.

Frequently asked questions

  • How much are shipping costs?

    Standard delivery is free for all Emma Mattress orders.

  • How does the delivery process work?

    After Emma is rolled, vacuumed sealed and boxed it is ready to shipped to you. We ship Emma with FedEx. You will receive a shipping confirmation by e-mail when it is on its way to you. Unfortunately, the time cannot be determined precisely, since FedEx has fixed routes.

  • How long does delivery take?

    The estimated delivery time is to be viewed at the time of order. We ask you to calculate the specified delivery time only from payment has been made. Once we have received the payment, the delivery time begins.

  • How long until my new Emma Mattress is ready to be slept on?

    The Emma Mattress only needs a few minutes to expand to its actual size after unpacking. When it has completely expanded, it is ready to be slept on.

Sleep happier

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You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

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