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Free Delivery & Returns
We ship the Emma Mattress directly to your home. Our shipping times are short, but this won't cost you anything extra. Shipping is free on all orders. After your new Emma Mattress is rolled and packed in the Emma box it is shipped to you with UPS. When your mattress is shipped, and you will be able to track its progress.
It doesn't get any easier
Remove Emma from the box
Unroll the mattress onto a flat surface and use scissors to gently cut and remove the plastic.
Emma needs only a few hours to expand. After it expands to its full size, it is ready to be slept on.
Frequently asked questions
- How much are shipping costs?
Standard delivery is free for all Emma Mattress orders.
- How does the delivery process work?
After Emma is rolled, vacuumed sealed and boxed it is ready to shipped to you. We ship Emma with UPS. You will receive a shipping confirmation by e-mail when it is on its way to you. Unfortunately, the time cannot be determined precisely, since UPS has fixed routes.
- How long does delivery take?
The estimated delivery time is to be viewed at the time of order. We ask you to calculate the specified delivery time only from payment has been made. Once we have received the payment, the delivery time begins.
- How long until my new Emma Mattress is ready to be slept on?
The Emma Mattress only needs a few minutes to expand to its actual size after unpacking. When it has completely expanded, it is ready to be slept on.